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How Do I Understand My HRA Results and Health Score?

Written by Support

Once you've completed your Health Risk Assessment, Wellness360 translates your answers into clear, actionable results. This article walks you through how to read your scores, get personalized recommendations, and download your report.


Reviewing Your Results

1. View Your Risk Scores

After submitting, you'll see your overall results along with a category-by-category risk breakdown (Low / Moderate / High). Each category reflects an area of your health, so you can quickly see your strengths and the area's most worth your attention.

2. Get Personalized Recommendations

Every category includes personalized Recommendations based on your results. Click View Recommendations to explore the resources selected for you.
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  • Daily Habits - small, repeatable actions that build healthier routines over time

  • Journeys - guided, multi-step programs focused on a specific goal

  • Courses - structured learning to deepen your understanding
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3. Enroll to Improve Your Score

You can enroll directly from the recommendations, so improving your score is as simple as choosing where to start.
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4. View Trends and Comparison

If this is not your first time completing the HRA, your results page also shows trends and comparisons with your previous HRA, helping you track how your health is changing over time, not just where you are today. Click “vs Last HRA” to view your comparison.
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5. Download Your Results

You can download your HRA report at any time using the Download Results Report button at the top of the page. Just select which assessment (by date) you'd like to download.


Having Trouble Viewing Your Results?

If your results or recommendations aren't displaying correctly, try the following:

  • Refresh the page and reopen your results

  • Confirm your assessment was fully submitted

  • Log out and log back in, then return to Health → Health Risk Assessment

Need help?
If you experience any issues, please contact our Support Team. We’ll be happy to assist you and make sure everything is working as expected.

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