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How to Bulk add Users to the Platform?

Written by Support

Bulk‑uploading users keeps enrollment fast and effortless. Follow the step‑by‑step guide to import multiple users at once from your Wellness360 Admin Portal.

Steps to Bulk add Users:

  1. Log in to the Admin Portal

    • Access your company’s Wellness360 Admin Portal.

    • Enter your credentials and click Login.

  2. Prepare the User Data File



    • Navigate to Admin Dashboard > User Management > Users.

    • Click + Add Users (top‑right corner) and select Import Users.

    • Click Download Eligibility File Template.



    • Open the template in a spreadsheet editor (Excel, Google Sheets, etc.).

    • Enter the user details (e.g., Name, Email, Role, Department, etc.).

    • Save the completed file in CSV format.

  3. Upload the File

    • Return to Admin Dashboard > User Management > Users.

    • Click + Add Users and choose Import Users again.

    • Click Choose File, select your CSV, and upload it.

    • Click Save to start the import.

  4. Verify the Imported Users

    • Go to User Management > Users.

    • Search for the newly added users to confirm they imported successfully.

    • Note: The system may take a few minutes to reflect the updated users.

    • You can also export the report of users by clicking on the 3 dots and Download report.


    • From the slider, you can choose either to export Registered, Unregistered, Terminated or All users and click on Download

*If you are experiencing any issues, please contact the Wellness360 Team.
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