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How to add an User Manually

Written by Support
Updated this week

You can manually add individual users to the Wellness360 platform through the Admin Portal. This is useful when you want to onboard users one at a time without using bulk upload.

Follow the steps below to add a new user.


Step 1: Navigate to Users

  • From the left-hand menu, navigate to User Management → Users.

Step 2: Click Add User

  • Click Add User in the top-right corner.

Step 3: Enter Details

Fill in the required fields:

  • Employee ID

  • Employee First Name

  • Employee Last Name

  • Email Address

  • Password (This is a temporary password that will be sent to the user via email)

  • Date of Birth

Note: Email addresses must be unique.

Step 4: Save

  • Click Save to create the user.


What happens next?

After saving:

  • The user will appear in the Users list

  • You can view, edit, or manage the user’s details at any time

  • The user will receive login details and can access the platform using the provided credentials

Need help?
If the issue continues, please contact our Support team at [email protected]. We’ll be happy to assist you and ensure everything is working as expected.

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