Wellness360 can be connected with your Apple Watch as a tracking device by connecting to Apple Healthkit through the Wellness360 mobile app only. It cannot be connected from the web platform.
The health data will be automatically synced with Apple Healthkit. With the Apple Watch, the data will be synced every time the Wellness360 mobile app is opened. The activity data will automatically sync and display on the web platform too.
Steps to connect Apple Watch with the Wellness360 mobile app:
1. Install the Wellness360 app on your iPhone.
2. Open the Apple Healthkit app on your device. All iPhones have the Apple Healthkit app installed by default.
3. Tap on your Profile. Tap on ‘Devices in the 'Privacy' section to find the list of your connected devices. (For older Health app versions, tap on ‘Sources’ to find the list of apps and devices connected with your Apple Healthkit.)
4. Find your Apple Watch in the devices list and connect with it.
5. Tap ‘Privacy Settings’ and enable Fitness tracking and other data you want to sync.
6. All the activity data will be synced from the Apple Watch to the Apple Healthkit.
7. As both Apple Watch and Apple Healthkit are synced, you will need to connect Apple HealthKit from your Wellness360 app to sync your activity data.
Note: To know how to connect your Apple Healthkit with the Wellness360 mobile app, click here.
Ensure you give the Wellness360 mobile app all the access to read and sync data from Apple Healthkit.
Note: Make sure your Apple Watch is at the top of the devices list as the activity data will be chosen from the top priority connected device.
If it is not –
1. Go to Data Sources and Access in the Apple Health app.
2. Find your Apple Watch, hold on to the Change Order button (3 horizontal lines) across your listed Apple Watch, and drag it to the top of the list.
If you are experiencing any issues, please contact the Wellness360 Team.